Industrial equipment
Machines chosen against your technical brief, and run before they are shipped
Buying equipment from a catalogue photograph is how businesses end up with a machine that technically matches the description and cannot do the job. We select against what the machine has to produce, watch it run at the factory, and stay with it through to the first commissioned batch.
Who this is for
What we are usually asked for
Different businesses, same underlying question: will this machine actually do what I need it to do.
You are setting up a production line
Several machines that have to work together, from suppliers who have never spoken to each other. Compatibility is the whole job.
You are replacing or adding one machine
It has to fit the space you have, the power you have and the line it is joining. The specification matters more than the price.
You are opening a business
A bakery, a car workshop, a laundry, a small factory. You need a working set of equipment, not eight separate purchases you have to reconcile yourself.
You have a quote and want a second opinion
A supplier has quoted a machine. You want to know whether the manufacturer is real, whether the specification is honest and whether the price is sane.
Scope
What we do, and what you receive
What we do
- Turn what you need to produce into a technical brief: output, tolerances, materials, power, footprint
- Find manufacturers who build that class of machine rather than resellers who list it
- Verify the manufacturer, the production, and whether they support what they sell
- Compare candidates on the specification that matters, not on headline price
- Have the machine run and tested at the factory before dispatch, with video
- Arrange technical translation of the manuals and the control interface
- Organise spare parts and consumables to travel with the machine
- Ship, clear customs and support installation and commissioning
What you get
- A written technical brief you can reuse with any supplier
- A comparison of real candidates against it
- Video of your machine running at the factory before it ships
- Translated documentation and, where possible, a translated interface
- A starting set of spare parts and consumables
- Support through installation and the first production run
How it works
From requirement to first run
Six steps. The testing step is the one clients are tempted to skip to save time, and it is the one that saves the most.
Requirement
Not which machine you want — what you need to produce, at what rate, to what tolerance, in what space, on what power supply.
Brief and shortlist
We write the technical brief and find manufacturers who genuinely build this. Catalogue resellers drop out here.
Manufacturer check
Production verified, references checked, and a direct question about after-sales support with an answer in writing.
Factory testing
The actual machine, running, on your material where possible, on video. Faults found here are the factory's problem.
Documentation and parts
Manuals translated, interface translated where the controller allows, spares and consumables assembled.
Delivery and commissioning
Shipping, customs, delivery to your floor, and support through installation and the first batch.
Cost
How equipment supply is priced
The machine has a price from the factory. Our part is separate, and we show it separately so you can see what you are paying us for.
What the price depends on
- How complex the equipment is and how specific the technical requirements are
- Whether it is a single machine or a line where compatibility has to be engineered
- How much testing and witnessing is needed before dispatch
- How much documentation needs technical translation
- Whether commissioning support on site is part of the job
- The freight, which for heavy machinery is a serious line and is quoted separately
Send what the machine has to produce and we come back with a brief, candidates and a price for the whole route. If we think the equipment you have already been quoted is right, we will say so.
Questions
What people ask about equipment
I already know which machine I want. Can you just buy it?
Yes. In that case the work is verifying the manufacturer, negotiating, witnessing the test, and moving it. That is a smaller job and it is priced as one.
We will still ask what you plan to produce with it, because occasionally the answer changes which machine you should be buying.
What does factory testing actually involve?
The machine is assembled and run at the plant before it is packed. Where it is practical we send your material to be run through it, and we film the test.
A machine that has never been switched on before it leaves China is a machine whose faults become your problem in your own workshop, with the supplier several time zones away.
What about voltage, plugs and standards?
Part of the brief, and one of the most common expensive mistakes. Voltage, frequency, phases, plug type and safety requirements differ by country and have to be specified before manufacture.
We ask about this at the first conversation, before anyone quotes.
Will the manuals and the interface be in a language we read?
Manuals, yes — technical translation is part of the job and we treat it as engineering rather than as typing. Machine translation of a service manual is worse than no manual.
Interfaces depend on the controller. Some can be switched, some can be relabelled, some cannot. We find out before you buy rather than after.
What happens if the machine breaks?
That is why we ask the manufacturer about after-sales support in writing before you buy, and why we ship a starting set of spares with the equipment.
We are not a service company and we will not pretend to be. What we can do is hold the manufacturer to what they agreed and get parts moving.
Can you handle installation?
We support commissioning and coordinate with the manufacturer's engineers where the contract includes them. The physical installation is usually done locally, and we help you brief whoever does it.
Next steps
What goes with it
Machinery is heavy, regulated and paperwork-hungry. These three usually come with it.
Request
Tell us the task — we will come back with questions and a plan
Four short steps. After you send it, you will see a confirmation with your name on it, and a person from the Guangzhou office picks it up during Chinese working hours.
If you would rather write than fill in a form, the messenger buttons in the chat window reach the same team.